Privacy Policy & Terms and Conditions

1. About This Policy

Ignite Nebraska ("we," "us," or "our") is committed to protecting the privacy of the individuals we serve. This Privacy Policy describes how we collect, use, store, and protect personal information provided by participants, job seekers, and other individuals who interact with our programs, services, and SMS/text messaging communications.

By enrolling in our programs, submitting your contact information, or opting in to receive text messages from Ignite Nebraska, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, phone number, email address, and mailing address
• Demographic information: age, gender, race/ethnicity, and household size
• Geographic information: ZIP code and general location data
• Program-related information: employment history, education level, skills, and career interests
• Participation data: enrollment dates, program milestones, and employment outcomes

We collect this information through intake forms, navigator conversations, phone screens, and digital communications including SMS text messages.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To enroll and support you in Ignite Nebraska workforce development programs
• To contact you via phone, email, or SMS/text message regarding program updates, job opportunities, appointments, and important notices
• To track employment outcomes and program effectiveness
• To report on program impact to funders, government agencies, and other stakeholders using aggregated, de-identified data
• To improve our services, curriculum, and employer partnerships

4. Use of Demographic and Geographic Data

Ignite Nebraska collects ZIP code and demographic information (such as age, gender, and race/ethnicity) for the purpose of understanding the communities we serve. This information is used exclusively in aggregate and de-identified form for:

• Reporting to funders and grant-making organizations
• Research and program evaluation
• Understanding geographic and demographic trends in workforce outcomes

5. Information Sharing

We may share limited information in the following circumstances:

• With employer partners, only with your knowledge and consent, for purposes directly related to a job opportunity or placement
• With service providers who assist us in operating our programs (such as communication platforms), under confidentiality agreements that prohibit further sharing
• When required by law, court order, or government regulation
• In aggregate, de-identified form for research, reporting, or funding purposes — in which case no individual can be identified

We will never sell or rent your contact information to marketers, employers, or any other third party.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to Ignite Nebraska staff and authorized service providers with a legitimate need.

While we work hard to protect your information, no method of electronic storage or transmission is completely secure. We encourage you to contact us if you have concerns about your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to support program evaluation and reporting. Employment outcome data may be retained for up to seven years to satisfy funder reporting requirements.

8. Your Rights

You have the right to:

• Request access to the personal information Ignite Nebraska holds about you
• Request correction of inaccurate information
• Withdraw consent for communications at any time (see SMS opt-out instructions below)
• Request deletion of your personal data, subject to legal and contractual obligations

To exercise any of these rights, please contact us using the information provided at the end of this page.

9. Children's Privacy

Ignite Nebraska programs are designed for adults ages 18 and older. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

10. SMS Messaging Program

Ignite Nebraska uses SMS text messaging to communicate with program participants and job seekers. By providing your mobile phone number and opting in to receive text messages, you agree to the following terms.

11. Program Description

Ignite Nebraska may send you text messages related to:

• Program enrollment, scheduling, and updates
• Appointment reminders and follow-ups with your navigator
• Job opportunities, employer events, and interview notifications
• Program milestones and outcome check-ins
• Important announcements related to your participation

12. How to Opt In

You may opt in to receive SMS messages from Ignite Nebraska by:

• Providing your mobile phone number on an intake or enrollment form and indicating your consent to receive text messages
• Responding YES to an initial opt-in text message from Ignite Nebraska
• Verbally confirming consent with an Ignite Nebraska navigator

13. Opt-Out and Help Keywords

You can manage your text message preferences at any time using the following keywords:

After replying STOP, you will receive a single confirmation message and no further SMS communications will be sent to that number. Opting out of SMS messages does not affect your enrollment in Ignite Nebraska programs — you may still receive communications via phone call or email.

14. Message Frequency

Message frequency varies depending on your participation in Ignite Nebraska programs. You may receive up to several messages per week during active program enrollment. Frequency may be lower during periods of reduced program activity.

15. Message and Data Rates

16. No Third-Party Sharing

Ignite Nebraska does not share, sell, or provide your mobile phone number or other contact information to third parties for marketing, solicitation, or any purpose other than the direct delivery of program-related communications described in this policy.

17. Program Changes

Ignite Nebraska reserves the right to modify or discontinue its SMS messaging program at any time. If we make material changes to these terms, we will notify active participants by text message or other communication before the changes take effect.

18. Changes to This Policy

Ignite Nebraska may update this Privacy Policy and Terms and Conditions periodically to reflect changes in our practices, legal requirements, or program operations. The effective date at the top of this page will be updated accordingly. Continued participation in our programs or use of our communication channels following an update constitutes acceptance of the revised terms.

19. Governing Law

This policy is governed by the laws of the State of Nebraska. Any disputes arising under this policy shall be resolved in accordance with Nebraska law.

20. Limitation of Liability

Ignite Nebraska is a nonprofit organization providing workforce development services. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising out of your use of our services or communications programs.

21. Contact Us

If you have questions about this Privacy Policy and Terms and Conditions, or wish to exercise your data rights, please contact us by email: